Find answers to most common questions here.
Register, choose your state, set your password, and start learning—right away. Your progress is saved on every device.
Have questions? Scroll for FAQs or contact us.
Click Enroll Now, choose your state, enter your name and email, create a password, and begin training. It’s that simple!
LIQUORexam.com works on computers, laptops, phones, and tablets. Leave and resume training at any time—your place is saved.
Training requirements differ by state. Check the Course Description to confirm approval status and any additional steps. If a state is not yet approved or still in application, the course page will indicate that status.
Still unsure? Reach out to us and we’ll help you confirm.
LIQUORexam.com is one of the nation’s leading providers of hospitality compliance training. We’re trusted by individuals and businesses across the country and are known for:
Over 15,000 five-star reviews on Google
Clear and efficient state-approved courses
Secure, reliable checkout
Compatibility on all devices — computer, tablet, and mobile
Affordable pricing with the best value in the industry
If your certificate has expired or is about to expire, you can easily repurchase and retake your training. Log in to your account and go to your Profile under the My Courses tab. Next to your course, click the Take This Training Again button. From there, navigate to your state, select your course, and click Enroll Now to complete your purchase and re-enroll in the training.
To use a discount code, go to our homepage and select your state. Then choose your course and click the Enroll Now button. On the checkout page, you’ll see a field where you can enter your discount code before completing your purchase.
For step-by-step instructions, watch our video tutorial on the How-To Training Videos page.
An Access Code is a prepaid code (or course credit) provided by your employer if they purchased training on your behalf. To use it, go to our homepage and enter your Access Code in the blue box that says Have a code? Enter here. Then select your state, choose your course, and click Enroll Now. On the checkout page, your Access Code will cover the cost of the training.
For step-by-step instructions, watch our video tutorial on the How-To Training Videos page.
When you first enroll, before you can access your training, you’ll be required to set up a few security questions (for example: What was the make of your first car? or What color are your eyes?). You create the answers to these questions, and it’s important to remember them.
During your training, you may be asked to answer one of these questions to verify your identity. You won’t be able to continue in your course until the answer you provide matches the answer you originally set.
If you forget what you entered, you can review your answers anytime by logging into your account, going to the Profile tab, and clicking Security Answers – Click to Show near the bottom of your profile.
We also have a step-by-step walkthrough video on this process available in our How-To Videos page.
After selecting your state and course, click Enroll Now and complete the short registration process. You’ll then be directed to the checkout page, where you can submit payment.
We accept all major credit cards — Visa, MasterCard, American Express, and Discover — as well as PayPal and Venmo.
A declined payment can happen for a few reasons, such as incorrect card details, insufficient funds, or a security flag from your bank. If this happens, we recommend double-checking your information and trying again with the same or a different payment method.
If you continue to experience issues, please reach out to us through our Contact Us page — we can also provide you with an electronic invoice that you can pay securely online.
Yes. You may request a refund within 14 calendar days of purchase, provided you have not completed an entire lesson or accessed any end-of-section quiz or exam.
To request a refund, email us at contact@LIQUORexam.com within the 14-day timeframe. Once approved, refunds are processed within 72 hours and will be issued back to your original payment method.
We proudly back our courses with a 100% money-back guarantee to ensure your satisfaction, as long as the eligibility requirements are met.
Charges will appear as ProServe Training Solutions, LLC, doing business as LIQUORexam.com.
If you ever have questions about a charge, please contact us directly at contact@LIQUORexam.com before disputing with your bank so we can quickly resolve the issue.
Please note: disputes are taken extremely seriously. As a member of the National Association of Hospitality Compliance Trainers (NAHCT), we may report a fraudulent dispute to all other approved training providers, which could prevent you from completing training through another provider. We may also notify the appropriate regulating agency for the course you purchased.
If you run into technical issues, here are a few things you can try:
Switch to a different device (computer, tablet, or phone).
Try a different browser such as Chrome, Firefox, or Edge.
Log out of your account and log back in.
Restart your device.
Clear your browser cache and cookies.
Make sure your browser zoom is set at 100% or less so player controls display properly.
Check our How-To Videos or FAQs page for additional troubleshooting tips.
If you’re still stuck, please contact us and we’ll be happy to help.
Go to the Login page and click on the Forgot Password link under the login section. Enter the email address associated with your account, and you’ll receive an email with a link to reset your password.
Be sure to check your spam or junk folder if you don’t see the reset email. If you request multiple reset emails, only the most recent link will work—so always use the latest one.
If you’re still unable to reset your password, you can contact us at contact@LIQUORexam.com and we’ll help reset it for you.
It’s very common for users to forget which email address they registered with, or to have registered under a different email in the past. If you’re unable to log in, please contact us and provide your full name, phone number, and any current or past email addresses you may have used.
Our support team will locate your account, verify your identity, and help reset your password. If needed, we can also update your email address on file so you can access your training without issues.
This is a rare issue and most often happens if your internet connection is unstable. Please make sure you have a steady connection and give the course up to 30 seconds to load.
If it still doesn’t load:
Close the course window completely.
Log back into your account.
Go to your Profile → My Courses tab and re-launch the training from there.
If the issue continues, try refreshing your browser or using a different browser/device.
You must complete all lessons and slides in the lecture portion of your training before the final exam becomes available. Go back and check for any slides or sections you may have missed and view them fully.
For step-by-step guidance, we also have a video on how to access the final exam available on our How-To Videos page.
Once you complete your training and pass the final exam, you’ll see a results screen with a link to download your certificate as a PDF. You’ll also receive an email containing your certificate and wallet card as PDF attachments.
In addition, you can always access your certificate through your profile:
Log in
Go to the My Courses tab
Look to the right of your course name for the download links
Please note: you’ll need a PDF reader (such as Adobe Reader) installed on your device to view and open the files.
If you still need help, contact us at contact@LIQUORexam.com.
To receive your certificate, you must answer all the questions on the final exam and then wait for the results page to fully load after submitting. A common issue is that students exit the course too early, before the results page appears. If the results page doesn’t load, your exam score isn’t recorded and your certificate won’t be generated.
If this happens, log back into your profile, go to My Courses, and re-enter the course to ensure the results screen completes. Once your results are recorded, your certificate will be available to download.
Once you successfully complete your course and pass the final exam, your certificate and wallet card are automatically generated as PDF documents. These will be emailed to you as attachments.
You can also find them anytime by logging into your account, going to the My Courses tab in your profile, and clicking the links to the right of your completed course. From there, you can download both your certificate and wallet card. Please note that you’ll need a PDF reader (such as Adobe Reader) to view and print these documents.
Please make sure your personal information is entered carefully when registering. If your certificate has already been generated and your name or date of birth needs to be corrected, you can place a special order using this link: Special Orders.
A reissue fee applies for corrected certificates.
Our course work on all browsers, devices and operating systems including both iOS and PC.
Don’t take our word for it. LIQUORexam.com courses average 4.8 stars!
“We needed a streamlined way to get our staff through California RBS training, and LIQUORexam.com exceeded expectations. Setup was fast, reporting was clear, and the support team was incredibly responsive. The training content is professional and easy to follow. We’ll be using them for all future certifications.”
“Great training. Great pricing. Excellent customer service. Thanks for offering such a terrific service for those of us in the hospitality industry. Nobody really wants to do this training but I am glad that Liquorexam makes it so easy.”
“We use LIQUORexam.com to keep our servers MAST certified, and it’s been a great experience. The training is well organized, and the permit reporting is handled quickly. It’s affordable, efficient, and ideal for businesses with staff turnover. Highly recommend for anyone in Washington’s hospitality industry.”
