Find answers to most common questions here.
Simply click the REGISTER NOW link, choose your state, provide your name, email address and create a password, and begin training. It’s that simple!
Each state has different training requirements so be sure to read he course description for any course to confirm it is approved and if there are any additional steps required in your state. While most states are approved, some are still in the application process with the state liquor authority. If your state is still in the application process or is not approved, the course will not be noted as approved in the course description. Should you have any questions regarding training or our program, please do not hesitate to use the 'Contact Us' page to reach us 24 hours a day / 7 days a week.
The site will track your progress so you can leave and resume training at any time, LIQUORexam.com works on all computers, laptops, smart phones and tablets so you can complete your training anywhere, anytime! Our goal is to provide you with a way for you to complete your training at an affordable price, in a convenient medium and as quickly as possible!
LIQUORexam.com is a website operated by Affordable Alcohol Training LLC. We have been providing hospitality compliance training since 2006.
Students choose LIQUORexam.com for several reasons. Firstly, we maintain an outstanding reputation, supported by over 2,000 five-star reviews on Google, indicating our commitment to excellence. Additionally, our courses are designed for simplicity and efficiency, ensuring that students can grasp the material quickly. Moreover, our website prioritizes security, providing a safe learning environment. Lastly, we offer the lowest prices available, making quality education accessible to all.
The fee fo reach course is clearly listed on the Course Description page for each course.
Nearly all of our alcohol seller training courses are approved by the liquor authority for that state. Please see the course page for details. From there you will see if the course is still in the application process or when it was approved. Should you not see the approval status, this will mean that the state does not approve online training provider courses or has not approved the LIQUORexam.com course.
Most courses include full audio narration. Please check the Course Description for your state to learn if your course includes full audio narration.
Each state has different laws regarding how long your certificate will remain valid. Please see the course page for specific details.
Yes, there is a final exam following every course. You must pass the final exam in order to receive your certificate. Please see the course page for details on the required passing score and the number of attempts that are allowed for each state. In addition, our final exams are not filled with trick questions, or questions with more than one correct answer, making it easier for you to get the certificate that you need.
Should you fail the final exam, you may also contact us using the 'Contact Us' form so that we may reset your account. At that point, we will update your account so that you may retake training and access the final exam again at no charge (for most courses).
You will have access to your training course for 90 days.
You may repurchase the training by logging in and going to your profile page... From there, look for the name of your course, and then to the far right where you will see the word, 'REPURCHASE'. By clicking on this, your previous training record will be permanently removed from our system and you will be able to repurchase your training. See Here to Learn How to Reset Your Account.
The liquor authority for each state has different requirements for the personal information that must be collected. All information is secure and protected using the latest security technology.
All users are required to provide an email address when registering. Should you not have an email address, you may set up a new email account using one of the popular email providers including Gmail, Yahoo or Outlook. All of these provide an email address for free and it takes just a couple of minutes to set up.
A discount code may be used by entering the code on the checkout page.
An 'Access Code' is a code that is provided to you by your employer if they pre-purchased the training on your behalf. If your employer did not provide this code to you, simply leave this field empty when registering for your training. Download instructions on How to Use an Access Code HERE.
Personal validation questions are used to verify that the person taking the course is actually the person who registered for the alcohol server seller training course.
We accept Visa, MasterCard, American Express, Discover and PayPal. You will enter your payment information on the payment screen when registering for your course.
There are several reasons a payment may not go through. To help protect your account, our system uses a complex screening process for payments. This helps prevent lost or stolen financial information from being used for unauthorized transactions. Occasionally, payments that don’t go through could be tied to a specific issue with your bank or card.
If your payment was declined, please try another form of payment.
If you are having trouble with any purchase you may use the Contact Us page to request that we send you an electronic invoice which you may pay online. Once we receive payment, we will add your course to your profile and email you with confirmation.
You may request a refund within the initial fourteen (14) calendar days from your date of purchase. To be eligible for a refund, you must not have completed any entire lesson or accessed any end-of-section quiz or exam within the course. All refund requests must be submitted via email to contact@LIQUORexam.com within the specified 14-day timeframe. Approved refund requests will be processed within 72 hours of receipt and approval.
This payment will appear as Affordable Alcohol Training on your bank or credit card statement.
Yes. You may pay now and return to continue your course at any time. Access to any course is availabe up to 90-days after course is purchased or has been begun.
No. You can stop and start training as needed. The site will remember exactly where you left off.
Should you experience technical difficulties, please refer to the FAQS below. Should you continue to experience difficulties, please use the Contact Us page to reach us along with details on what you are experiencing.
This system was developed to work on all devices, operating systems and browser programs. Should you experience technical difficulties, it is recommended that you try a different browser program just in case there are any conflicting extensions installed on your device. Ex: You are having trouble using Google Chrome, try switching to Internet Explorer.
Yes. This course has been optimized to work on all computers, tablets and smart phones.
Please use the Forgot Your Password link found on the Log-in page to recover a lost password.
You will be able to access a course for 90-days after you purchase training. After 90-days, your course will reset and you will be required to re-purchase the course to access the training.
While not common, there are situations where a user enters the wrong email address when registering. If you did not receive the confirmation email when you registered initially and the lost password feature is not working for you, please use the Contact Us page so that we may reset your email address.
The course can take up to 30 seconds to load the first time on your device. Should the course not load within this timeframe, please try a different browser. This will typically take care of any instances of the course not loading.
If you are unable to access the final exam after completing the course, please go back through each section and look for any slides missing the green check-mark. Once you locate the slide missing the check-mark, go to the slide preceding that slide and click through until all slides show the check-mark. Please note that quizzes and role-playing slides will not show the check-mark.
Please contact us via email if you are unable to view, print or save your certificate. You must have a PDF reader installed to view your certificate. Visit https://get.adobe.com/reader/ to download Adobe Reader. Click Here to see how to locate your Certificate of Completion.
For many courses, additional personal information is required in order for us to submit your training record to the liquor authority and therefore must be entered PRIOR to your certificate being generated by the system. Following the Exam is a form for you to enter your personal information. You must fill in this form and click 'submit' for your certificate to generate by the system. If you are having difficulties with this, log back in and access your course through your profile page (click on the name of the course), then click the 'Take Training' button, then click the 'Take Quiz' button. You will then be presented with the form to complete.
Click Here to see how to locate your Certificate of Completion. You must have a PDF reader installed to view your certificate. Visit https://get.adobe.com/reader/ to download Adobe Reader.
Please pay special attention when entering personal information on this system as it is your responsibility to enter your personal information accurately when filling out the registration and personal information pages. Should you require any changes once a certificate has been issued, you may contact us at contact@liquorexam.com so that we may update your certificate. There is a fee of $5.00 for any changes to your certificate.
Please pay special attention when entering personal information on this system as it is your responsibility to enter your personal information accurately when filling out the registration and personal information pages. Should you require any changes once a certificate has been issued, you may contact us at contact@liquorexam.com so that we may update your certificate. There is a fee of $5.00 for any changes to your certificate.
We offer owners and managers the ability to register and pay for their employees to take training. Please visit the Corporate Solutions Page for details.
For business accounts with over 100 employees, we can set up open ended billing where you provide an Access Code to your staff and we run your credit card at the end of each month. Please contact us to request an open ended Corporate Account.
An email address may only be assigned to one account type. If you would like to move from a standard student account to an Owner/Manager account type. please contact us so that we may reset your account so that you may re-register with the correct account type.
If any employee already has created an account on our system, they will not be able to receive any training invitation from an employer. Have the employee contact us using the Contact Us page to request that we clear their account.
There is no waiting period. Once you register your Corporate Account, and purchase Course Credits, you will be able to add employees immediately.
Employees may need to look in their SPAM folder to locate the Training Invitation email. Download the instructions on How to Accept an Invitation HERE. Download instructions on How to Accept an Invitation HERE.
Yes, we now offer the ability to add employees using their mobile telephone number. When you add an employee to the system through your profile page, simply enter the employees name, email address AND their mobile number, then click the 'Invite Employee using Email & SMS' button. Your employee will then receive an email AND a text message with a link to accept the training.
Another option is to add your employee using by using their mobile phone number so that they receive a text message with the invitation to take the training. If you added your employee using only their email address and they are telling you that they have not received the training invitation, simply use the 'Cancel Invitation' button located next to their name on your profile. This will remove the employee from the system and credit your account for the unused course credit. Then again add your employee but include their mobile number and then click the 'Invite Employee using Email & SMS' button. Your employee will then receive an email AND a text message with a link to accept the training.
Only the most recent 'Training Invitation' email link will work (after clicking on the link, employee should land on a page asking for their new password, birth date, phone number and answers to set for the course security questions). Keep in mind that only the MOST RECENT training invitation email link will work - if you used the 'Resend Invitation' feature to resend their training invitation, only the most recent email link will work.
This may also happen if the employee has already accepted the invitation but forgot that they have completed this. If you have trouble or questions regarding this, please contact us.
Yes. Any course that has not been started is eligible to be re-assigned to another employee. Use the 'Cancel Invitation' link through your profile page and your account will be credited automatically.
Our course work on all browsers, devices and operating systems including both iOS and PC.
Don’t take our word for it. LIQUORexam.com courses average 4.8 stars!
“Great training. Great pricing. Excellent customer service. Thanks for offering such a terrific service for those of us in the hospitality industry. Nobody really wants to do this training but I am glad that Liquorexam makes it so easy.”
“Had to take the RBS training for my job. After taking other courses in the past, I def wasn't looking forward to doing it again. To my pleasant surprise, your site made it easy to get the training I needed and a price that didn't hurt my wallet. Keep up the good work!”
“Everything about this training and the exam was clear, detailed, and educational. I learned a lot of new things that I didn't know before, and the myths about drinking to sober up were interesting. I'm excited and happy. Thank you, LiquorExam.com!”
