Appeals Policy

How to Submit an Appeal

Appeals must be submitted in writing within 30 days of receiving the determination you wish to appeal. Please email your appeal to contact@LIQUORexam.com.

Your written appeal should include:

• A clear statement of the appeal
• The reason for the appeal (including relevant rules and supporting materials)
• Your full contact information

If the appeal is received after the 30-day period, you will receive a notice that the appeal period has expired. If the appeal is incomplete, we will contact you for the missing information and provide a 14-day deadline for response. Failure to respond by that deadline will result in a notice that the appeal period has elapsed.

Review Process

Appeals are reviewed by staff within 10 business days of receipt. Staff members will recuse themselves if there is any actual or perceived conflict of interest.

The initial response to your appeal will fall into one of these categories:

• Appeal Granted — with further instructions provided.
• Appeal Denied — with an explanation and guidance on next steps, including how to request a second-level review by the Appeals Panel.
• Appeal Forwarded — to the Appeals Panel, when subject matter expertise is required.
• Appeal Delayed — to allow time (up to 30 days) to gather additional information.